Front Desk Marriott

CUSA, LLC; Tuscaloosa (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading hotel management company is currently seeking a Front Desk Supervisor for the Courtyard Hotel in Tuscaloosa, AL. This role involves providing excellent guest service, managing front desk operations, and ensuring a professional atmosphere at the hotel. Ideal candidates will have strong communication skills and a proven ability to improve guest experiences. If you are looking to join a reputable team and deliver exceptional service, this is your opportunity.

Qualifications

• Proficient in providing guest service in a hotel environment.
• Ability to handle guest inquiries and resolve issues.
• Experience in maintaining a professional atmosphere.

Responsibilities

• Front desk coverage and handling guest check-ins.
• Answer questions about the hotel and local area.
• Ensure guest satisfaction and safety during their stay.

Skills

Excellent guest service

Communication skills

Problem-solving skills

Job description

Now Hiring: Hotel Front Desk Supervisor

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Supervisor for the Courtyard Hotel Tuscaloosa, AL. Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and comfort, offering inviting spaces for work, relaxation, and connection. It emphasizes service, quality, and a professional atmosphere that caters to both business travelers and leisure guests seeking a reliable, upscale stay experience.. CUSA Hotel Management is one of the best in the industry and manages this beautiful hotel.

Our guest service agents will direct and demonstrate the ability to provide excellent guest service in accordance with Marriott standards, focus on providing excellent guest service to all guests, ensuring that guest surveys and intent to recommend and elite appreciation is exceptional during the guest stay while offering all guests safe and secure place to stay. Improving the guest experience by answering questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. Ensures that the hotel is run as a professional business, providing coverage at the front desk and is the first point of contact for the our guests, reporting to the General Manager.