Front Desk Agent - Marriott

CUSA, LLC; Slippery Rock (Butler County); On-site; USD 30,000 - 35,000; Full time

Job summary

A hotel management company is seeking a Front Desk Agent for the Fairfield Inn and Suites in Slippery Rock, PA. The role requires excellent guest service skills, independence, and knowledge of hotel policies to ensure a pleasant stay for guests. Responsibilities include managing check-ins/check-outs, answering inquiries, and performing basic accounting tasks. A background check is mandatory.

Qualifications

• Ability to provide excellent guest service and maintain high guest satisfaction.
• Knowledge of hotel policies and Marriott brand standards.
• Must pass a background check.

Responsibilities

• Manage guest check-ins and check-outs.
• Handle guest inquiries and provide recommendations.
• Ensure compliance with hotel policies and procedures.

Skills

Guest service

Basic accounting procedures

Independence

Job description

Overview

Now Hiring: Hotel Front Desk Agent

CUSA, LLC, one of the most successful hotel management companies in the industry, is searching for a Front Desk Agent for the Fairfield Inn and Suites Slippery Rock PA. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our team members as our best asset, and providing value to our business partners and owners.

Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service, maintaining high guest satisfaction and completing tasks in accordance with hotel policies and Marriott brand standards. The position will also be responsible for basic accounting procedures to ensure hotel procedures are complete and accurate. Guest security and safety are a priority, and the Front Desk Agent plays a crucial role in ensuring every guest has a pleasant, safe and secure stay. This role also requires answering guest questions and making recommendations about the hotel and local area, and performing duties in alignment with hotel policy and procedures and Marriott brand standards.

Background check will be completed on all applicants.