Front Desk Manager: Guest Experience & Revenue

Aimbridge Hospitality; Dana Point (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Manager OEM in Dana Point, CA. You will lead the front office, ensuring exceptional guest experiences, managing a team, and boosting revenue. Applicants should have significant hospitality experience and leadership skills.

This role offers a comprehensive benefits package and a chance to work at the stunning Laguna Cliffs Resort & Spa, overlooking the Pacific Ocean.

Qualifications

• 2-year college degree with 3+ years of experience, or 4-year degree with 1+ year.
• 5+ years in a hotel or related field including supervisory experience.
• Ability to manage high-pressure situations with composure.

Responsibilities

• Deliver exceptional service from check-in to check-out.
• Motivate and guide front desk team to maintain high standards.
• Identify and solve issues proactively to ensure smooth operations.
• Maximize room revenue and communicate effectively with guests and team.

Skills

Guest Experience

Leadership

Problem Solving

Revenue Management

Communication

Education

2-year college degree with experience

4-year college degree with experience

5+ years in hotel management

Tools

Windows Operating Systems

Spreadsheets

Word Processing

Job description

Aimbridge Hospitality is seeking a Front Desk Manager OEM in Dana Point, CA. You will lead the front office, ensuring exceptional guest experiences, managing a team, and boosting revenue. Applicants should have significant hospitality experience and leadership skills.

This role offers a comprehensive benefits package and a chance to work at the stunning Laguna Cliffs Resort & Spa, overlooking the Pacific Ocean.