Front Desk Manager | Guest Experience Leader

Remington Logan TP Employers LLC; Logan (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

TownePlace Suites Logan is seeking a Front Office Manager to lead all front desk operations and guest service initiatives. You will train staff, build schedules, and ensure smooth daily operations with a focus on exceptional hospitality.

The role requires full-time hours, weekends, and night shifts as needed. We value reliability, a positive attitude, and the ability to cover shifts on short notice to keep the team strong.

Qualifications

• Experience in guest services or front desk management in hospitality.
• Strong communication and leadership skills.
• Ability to train staff and manage schedules.

Responsibilities

• Oversee all front desk operations and guest interactions.
• Train associates, develop schedules, and resolve conflicts.
• Drive guest satisfaction scores and promote Bonvoy enrollments.
• Collaborate with other departments and support the AGM as needed.

Skills

Customer service

Communication

Team leadership

Scheduling

Training

Conflict resolution

Job description

TownePlace Suites Logan is seeking a Front Office Manager to lead all front desk operations and guest service initiatives. You will train staff, build schedules, and ensure smooth daily operations with a focus on exceptional hospitality.

The role requires full-time hours, weekends, and night shifts as needed. We value reliability, a positive attitude, and the ability to cover shifts on short notice to keep the team strong.