Front Desk & Mailroom Associate — Welcoming & Ops

ISS Facility Services - North America; Stamford (CT); On-site; USD 61,463,000 - 87,538,000; Full time

Job summary

ISS Facility Services - North America is seeking a front desk professional in Stamford, CT. The role focuses on welcoming visitors, managing access, and supporting mailroom and site operations in a professional, efficient manner.

The ideal candidate has a high school diploma, 2+ years in customer-facing roles, and comfort with MS Office. This is a full-time on-site position with comprehensive benefits.

Qualifications

• High School Diploma is required; an Associate’s or Bachelor’s degree is preferred.
• Experience in a front-facing customer service, reception, or hospitality role is preferred.
• Experience in a corporate or professional services environment is a plus.

Responsibilities

• Welcome visitors with professionalism and warmth and direct them appropriately.
• Manage visitor access, badging, and security protocols.
• Receive, log, sort, and distribute mail and packages; coordinate shipping and courier services.
• Support mailroom and site operations to ensure smooth daily functions.
• Maintain a polished lobby and serve as a resource for employees and executives.

Skills

Interpersonal skills

Multitasking

Microsoft Office

Professional demeanor

Education

High School Diploma

Associate’s or Bachelor’s degree preferred

Tools

None

Job description

ISS Facility Services - North America is seeking a front desk professional in Stamford, CT. The role focuses on welcoming visitors, managing access, and supporting mailroom and site operations in a professional, efficient manner.

The ideal candidate has a high school diploma, 2+ years in customer-facing roles, and comfort with MS Office. This is a full-time on-site position with comprehensive benefits.