Front Desk MA & Receptionist - Physician Practice (Flex)

RPO PHYSICIAN PARTNERS; Texas; On-site; USD 32,000 - 45,000; Full time

Job summary

RPO PHYSICIAN PARTNERS in Houston, TX is seeking a Physician Practice Medical Assistant – Receptionist to join the front desk team. You will welcome patients, manage phones and scheduling, verify insurance, collect co-pays, and support clinical staff with basic patient-care tasks as needed.

Ideal applicants have previous healthcare reception experience, strong communication skills, and familiarity with EHR systems.

Qualifications

• High school diploma or equivalent.
• Previous experience in a healthcare reception or front desk role.
• Previous experience in a medical assistant role.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in using an EHR system and basic office software (e.g., Microsoft Office).
• Demonstrated ability to multitask and provide excellent customer service.
• Basic understanding of insurance verifications and billing processes.

Responsibilities

• Greet and assist patients, visitors, and vendors in a friendly, professional manner.
• Answer phones, respond to inquiries, and manage patient appointment scheduling and cancellations.
• Verify patient insurance, collect co-pays, and process payments.
• Communicate appointment reminders and follow-up information to patients.
• Perform basic clinical tasks as appropriate for a Medical Assistant, including taking vital signs and assisting providers with patient flow.
• Ensure a clean, organized reception and waiting area.
• Coordinate with clinical staff to support practice workflow and provide exceptional patient experience.
• Process incoming and outgoing patient referrals.

Skills

Front desk experience

Medical Assistant experience

Patient communication

EHR proficiency

Multitasking

Education

High school diploma

Medical Assistant certification (CMA/RMA)

Tools

Epic

Cerner

AthenaHealth

Job description

RPO PHYSICIAN PARTNERS in Houston, TX is seeking a Physician Practice Medical Assistant – Receptionist to join the front desk team. You will welcome patients, manage phones and scheduling, verify insurance, collect co-pays, and support clinical staff with basic patient-care tasks as needed.

Ideal applicants have previous healthcare reception experience, strong communication skills, and familiarity with EHR systems.