Front Desk Leader: Guest Experience & Team Development

Schulte Hospitality Group; Wesley Chapel (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine & Mental Health care

Health Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets, etc.

Job summary

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to lead daily operations at our Wesley Chapel property in Florida. You will guide front desk staff, ensure seamless guest arrivals, and uphold high service standards in a fast-paced hospitality environment.

We offer a comprehensive benefits package, opportunities for development, and a supportive workplace culture that values teamwork, inclusivity, and guest satisfaction.

Qualifications

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed expectations of guests and team members.
• Excellent time management skills.

Responsibilities

• Provide the highest quality of service to guests at all times and anticipate their needs.
• Assign duties to staff for efficient department operation.
• Assist in training and onboarding of associates and cross-training.
• Support interview and hiring processes for department roles.
• Promote teamwork and morale, treating people with respect.
• Understand and respond appropriately to emergencies and safety procedures.

Skills

Front Desk Operations

Leadership

Communication

Multi-tasking

Job description

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to lead daily operations at our Wesley Chapel property in Florida. You will guide front desk staff, ensure seamless guest arrivals, and uphold high service standards in a fast-paced hospitality environment.

We offer a comprehensive benefits package, opportunities for development, and a supportive workplace culture that values teamwork, inclusivity, and guest satisfaction.