Housekeeping Supervisor | Lead & Develop a Stellar Team

Crescent Hotels & Resorts; Virginia Beach (VA); In loco; USD 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Highly competitive wages

Exceptional benefit plan for eligible

401K matching

Flexible scheduling

Discounts with Crescent properties

Marriott Employee Room Rate Discount

Descrizione del lavoro

Delta Hotel by Marriott Virginia Beach Waterfront, managed by Crescent Hotels & Resorts, is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure guest rooms and public spaces meet Crescent standards.

Responsibilities include supervising staff, inspecting rooms, managing supplies, and maintaining safety and sanitation standards. The role requires effective communication, teamwork, and a strong guest-service mindset to deliver exceptional experiences.

Competenze

• 2 years Hotel Housekeeping experience
• 1 year Housekeeping Supervisor experience
• Must communicate in English

Mansioni

• Supervise the housekeeping staff; provide open communication, training, coaching and counseling and performance feedback to ensure maximum efficiency.
• Supervise and inspect cleaning of guest rooms, turndown service, public areas and back of the house; ensure compliance with health/sanitation standards and regulations to achieve high cleanliness and guest satisfaction.
• Assign tasks to staff, review special requests and areas of concentration to ensure smooth housekeeping operations.
• Distribute supplies to staff at shift start to control inventory and expenses while ensuring proper stock.
• Address guest requests, concerns and problems to maintain guest satisfaction.
• Log items into the Lost and Found and respond to inquiries to maintain controls and guest satisfaction.
• Implement emergency training and procedures to protect the hotel, guests, staff and assets.
• Attend to attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Conoscenze

Team Leadership

Communication

Guest Service

Descrizione del lavoro

Delta Hotel by Marriott Virginia Beach Waterfront, managed by Crescent Hotels & Resorts, is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure guest rooms and public spaces meet Crescent standards.

Responsibilities include supervising staff, inspecting rooms, managing supplies, and maintaining safety and sanitation standards. The role requires effective communication, teamwork, and a strong guest-service mindset to deliver exceptional experiences.