Front Office Manager

Crescent Hotels & Resorts; Virginia Beach (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401K matching

Flexible scheduling

Discounts with Crescent properties

Marriott Room Rate Discount

Job summary

Delta Hotel by Marriott Virginia Beach Waterfront, a Crescent Hotels & Resorts property, is hiring for a Front Desk team member. Join a hospitality-focused culture that values guest service, teamwork, and professional growth.

As part of our Front Desk team, you will lead daily front office operations, coordinate with other departments, and ensure a seamless guest experience through strong communication and hospitality excellence. This role emphasizes integrity, teamwork, and VIP guest engagement.

Qualifications

• Interpersonal and communication skills to lead, influence, and encourage others.
• Advocates sound financial/business decision making; demonstrates honesty/integrity.
• Leads by example.

Responsibilities

• Utilizes interpersonal and communication skills to lead, influence, and encourage others.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a Marriott Bonvoy Connector for the hotel.

Skills

Interpersonal communication

Leadership

Job description

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you!
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Employee Room Rate Discount Program

Here is what you will be doing each day:

Leading Front Office Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a Marriott Bonvoy Connector for the hotel