Front Desk Leader - Elevate Guest Experience & Team

Four Seasons; Atlanta (GA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary, wages, and a compe

Excellent Training and Development opp

Employee Discount for stays at anyFour

Complimentary Employee Meals

Discounted rates for parking and/orM

Job summary

Four Seasons in Atlanta seeks an experienced Front Desk Manager on duty, overseeing the Front Desk operations and guiding staff to deliver exceptional guest experiences with warmth and professionalism. You will handle guest check-in/out, billing, and guest requests while upholding Four Seasons policies.

The role demands strong leadership, flawless communication, and a hospitality-driven approach to ensure guest satisfaction across all touchpoints in a luxury environment.

Responsibilities

• Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.

Job description

Four Seasons in Atlanta seeks an experienced Front Desk Manager on duty, overseeing the Front Desk operations and guiding staff to deliver exceptional guest experiences with warmth and professionalism. You will handle guest check-in/out, billing, and guest requests while upholding Four Seasons policies.

The role demands strong leadership, flawless communication, and a hospitality-driven approach to ensure guest satisfaction across all touchpoints in a luxury environment.