Front Desk Lead | Spa Concierge & Operations

Nios; New York (NY); On-site; USD 23,000 - 34,000; Full time

Job summary

Nios Medical Spa is seeking a dynamic Front Desk Professional to greet clients, manage calls, schedule appointments, and handle emails with a focus on hospitality and efficiency.

You will coordinate insurance authorizations and billing while supporting a smooth, client-centric experience across our Manhattan, Brooklyn, and Queens locations. Growth from front desk to leadership is encouraged.

Qualifications

• Front desk experience preferred and welcome.
• Experience greeting clients and handling inquiries.
• Ability to manage scheduling, calls, and emails while coordinating with providers.

Responsibilities

• Customer Service: Be the face of Nios. greet clients, answer calls, schedule appointments, and manage emails; assist with insurance authorizations and billing.
• Office Admin: Manage client intake, insurance authorizations, schedule optimization, and maintain a tidy workspace.

Skills

Customer service

Office administration

Job description

Nios Medical Spa is seeking a dynamic Front Desk Professional to greet clients, manage calls, schedule appointments, and handle emails with a focus on hospitality and efficiency.

You will coordinate insurance authorizations and billing while supporting a smooth, client-centric experience across our Manhattan, Brooklyn, and Queens locations. Growth from front desk to leadership is encouraged.