Front Desk Lead — Reservations & Guest Experience

Commander, Navy Installations Command; Bethesda (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Commander, Navy Installations Command is seeking a hospitality-focused front desk supervisor for Unaccompanied Housing Operations in Bethesda, MD. This role oversees daily front desk functions, manages reservations, and coordinates group bookings to support Navy personnel and guests.

The ideal candidate has 1+ year of supervisory experience and 2+ years in hospitality, with proficiency in reservation systems and strong face-to-face customer service skills in diverse environments.

Qualifications

• 1+ year of supervisory experience in a front desk or hospitality setting.
• 2+ years hospitality experience with reservation systems and customer interactions.

Responsibilities

• Manages daily front desk operations and reservations.
• Coordinates group reservations and guest interactions for Unaccompanied Housing.

Skills

Supervisory experience

Hospitality experience

Reservation systems

Job description

Commander, Navy Installations Command is seeking a hospitality-focused front desk supervisor for Unaccompanied Housing Operations in Bethesda, MD. This role oversees daily front desk functions, manages reservations, and coordinates group bookings to support Navy personnel and guests.

The ideal candidate has 1+ year of supervisory experience and 2+ years in hospitality, with proficiency in reservation systems and strong face-to-face customer service skills in diverse environments.