Lodging Front Desk & Reservations Specialist (Hawaii)

Commander, Navy Installations Command; Honolulu (HI); On-site; USD 28,000 - 29,000; Full time

Job summary

Commander, Navy Installations Command seeks a Front Desk Associate for the Unaccompanied Housing operation at Joint Base Pearl Harbor-Hickam, Hawaii. The role includes front desk/ reservations duties, cash handling, and guest services.

Training is provided, and eligibility notes reflect Navy Hawaii employment requirements. Responsibilities include hosting guest check-in/out, managing reservations via the PMS, and maintaining security/privacy of guests at all times.

Qualifications

• Clerical and cash handling experience are required.
• Front desk experience and reservations experience are preferred.
• Good communication and guest service skills are essential.

Responsibilities

• Monitor telephones and take reservations.
• Check guests in and out of the lodging facility.
• Serve as point of contact for guest inquiries and concerns at the front desk.
• Monitor room inventory through the PMS system and maximize inventory use.
• Process group reservations and routine data reports.
• Reconcile room revenue and secure payments; manage cash and keys.

Skills

Clerical experience

Cash handling

Front desk experience

Reservations experience

Tools

PMS system

Job description

Commander, Navy Installations Command seeks a Front Desk Associate for the Unaccompanied Housing operation at Joint Base Pearl Harbor-Hickam, Hawaii. The role includes front desk/ reservations duties, cash handling, and guest services.

Training is provided, and eligibility notes reflect Navy Hawaii employment requirements. Responsibilities include hosting guest check-in/out, managing reservations via the PMS, and maintaining security/privacy of guests at all times.