Front Desk Lead: Membership Growth & Guest Experience

BHS SPORTS - NR LLC; City of New Rochelle (NY); On-site; USD 25,003 - 35,610; Part time

Benefits offered by this job

Employee discounts

Free uniforms

Complimentary club access

Job summary

BHS SPORTS - NR LLC in New Rochelle is looking for an energetic Front Desk Lead to enhance customer experience for members and guests. This role includes overseeing daily operations and improving membership growth while ensuring professionalism at the club.

The successful candidate will have relevant customer service and sales experience along with a passion for racquet sports. Join a fun, team-oriented environment with opportunities for growth and discounts!

Qualifications

• Outgoing, positive, and team-oriented personality.
• Strong communication and interpersonal skills.
• Reliable transportation and dependable attendance.

Responsibilities

• Deliver a welcoming and high-energy experience to all members and guests.
• Lead customer service and hospitality efforts.
• Drive membership sales and event participation.

Skills

Customer service

Sales experience

Communication skills

Multitasking

Tools

Scheduling software

Job description

BHS SPORTS - NR LLC in New Rochelle is looking for an energetic Front Desk Lead to enhance customer experience for members and guests. This role includes overseeing daily operations and improving membership growth while ensuring professionalism at the club.

The successful candidate will have relevant customer service and sales experience along with a passion for racquet sports. Join a fun, team-oriented environment with opportunities for growth and discounts!