Front Desk Pro: 5-Star Member Experience & Scheduling

Sportime | John McEnroe Tennis Academy; City of New Rochelle (NY); On-site; USD 23,419 - 24,796; Part time

Benefits offered by this job

Complimentary Sportime membership

401k Plan with employer match

Job summary

Sportime | John McEnroe Tennis Academy is seeking a Front Desk Associate in New Rochelle, NY. The role involves assisting members and prospects, ensuring a 5-star experience, and performing administrative duties at the club.

Candidates should have a high school diploma and guest service skills, with the ability to multi-task and work under pressure. This is a part-time position with 16-25 hours per week, offering $17.00-$18.00 per hour based on experience.

Qualifications

• Demonstrated knowledge of SPORTIME programs, services, policies, and procedures.
• Ability to explain all lessons, programs, memberships, and promotions to members.
• Ability to keep information confidential.

Responsibilities

• Establish and maintain rapport with members and guests.
• Competency in all functions of APTUS including member check-in.
• Responsible for recording clear and correct telephone messages.

Skills

Guest service skills

Computer skills (Microsoft applications)

Communication skills

Multi-tasking ability

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Sportime | John McEnroe Tennis Academy is seeking a Front Desk Associate in New Rochelle, NY. The role involves assisting members and prospects, ensuring a 5-star experience, and performing administrative duties at the club.

Candidates should have a high school diploma and guest service skills, with the ability to multi-task and work under pressure. This is a part-time position with 16-25 hours per week, offering $17.00-$18.00 per hour based on experience.