Front Desk Lead – Med Spa (Bonuses & Discount)

Esthetic Finesse; Paradise Valley (AZ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Employee discount on Esthetic Finesse

Commission and monthly bonus

Job summary

Esthetic Finesse is a boutique med spa opening a flagship in Scottsdale in early 2027. We seek a front desk leader to own the patient check-in and experience, greet by name, and manage payments with care.

You will call new patients before visits, follow up after, book calls when needed, and keep daily records accurate. Base pay is $25/hour with commission and a monthly bonus plus employee discounts on services.

Qualifications

• Experience at front desk or similar role with till management.
• Ability to greet patients and handle payments with accuracy.
• Comfort with phone outreach and scheduling tasks.

Responsibilities

• Greet every patient by name and check them in without friction.
• Call new patients before first visit and follow up after visits.
• Answer calls when coordinator is unavailable and book the caller.
• Process payments, schedule next visits, and add skincare as directed.
• Maintain accurate daily patient records and close them daily.
• Keep the desk calm during busy moments.
• Protect patient information and share details with the team as needed.

Skills

Warm with strangers

Phone etiquette

Money handling

Accurate with details

Tools

POS system

Job description

Esthetic Finesse is a boutique med spa opening a flagship in Scottsdale in early 2027. We seek a front desk leader to own the patient check-in and experience, greet by name, and manage payments with care.

You will call new patients before visits, follow up after, book calls when needed, and keep daily records accurate. Base pay is $25/hour with commission and a monthly bonus plus employee discounts on services.