PartTime Front Office Coordinator

Rejuvent Medical Spa & Surgery; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Job summary

Rejuvent Medical Spa & Surgery in North Scottsdale seeks a personable, organized Part-Time Front Office Coordinator to join its facial plastic surgery and medical aesthetics team. The role is patient-facing, handling phones, scheduling, check-in/check-out, and EMR charting in a busy practice.

The ideal candidate is dependable, detail-oriented, and able to manage multiple tasks with professionalism. Prior experience in medical offices or high-end customer service is preferred; training will be

Qualifications

• High school diploma or GED required.
• Two years in a medical office or customer-facing environment preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and check in patients and provide outstanding customer service
• Check patients out following appointments and procedures
• Answer multi-line phones professionally
• Assist existing patients with scheduling and general questions
• Educate prospective patients about our practice and schedule consultations
• Schedule and confirm appointments by phone, text, and email
• Actively manage the appointment schedule and ensure patients are scheduled appropriately
• Coordinate scheduling when patients have appointments with more than one provider
• Contact patients to fill openings created by cancellations
• Ensure new patients have completed required paperwork and assist them when necessary
• Create and prepare appropriate patient charts in the EMR
• Communicate effectively and professionally with patients, providers, and other team members
• Assist with other front-office responsibilities as needed

Skills

Customer service

Phone etiquette

Communication

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

EMR software

MS Word

Outlook

Excel

Job description

Benefits

• Employee discounts
• Opportunity for advancement

Part-Time Front Office Coordinator

Rejuvent Medical Spa & Surgery in North Scottsdale is seeking a personable, organized, and professional Part-Time Front Office Coordinator to join our facial plastic surgery and medical aesthetics practice.

This is a patient-facing front office position. We are looking for someone who enjoys interacting with people, communicates professionally, is highly organized, and can comfortably manage phones, scheduling, check-in and checkout in a busy medical practice.

The ideal candidate is dependable, detail-oriented, able to prioritize multiple responsibilities, and comfortable learning new information and computer systems. A genuine interest in skincare, facial aesthetics, plastic surgery, injectables, and laser treatments is important.

Responsibilities

• Greet and check in patients and provide outstanding customer service
• Check patients out following appointments and procedures
• Answer multi-line phones professionally
• Assist existing patients with scheduling and general questions
• Educate prospective patients about our practice and services and schedule appropriate consultations
• Schedule and confirm appointments by phone, text, and email
• Actively manage the appointment schedule and ensure patients are scheduled appropriately
• Coordinate scheduling when patients have appointments with more than one provider on the same day
• Contact patients to fill openings created by cancellations
• Ensure new patients have completed required paperwork and assist them when necessary
• Create and prepare appropriate patient charts in the EMR
• Communicate effectively and professionally with patients, providers, and other team members
• Assist with other front-office responsibilities as needed

Required Qualifications

• High school diploma/GED or higher
• At least two years of professional experience in a medical office, high-end retail, customer service, hospitality, or another customer-facing business environment
• Excellent verbal and written communication skills
• Professional telephone skills
• Strong computer skills and ability to learn new software
• Excellent attention to detail and organizational skills
• Ability to prioritize multiple responsibilities in a busy environment
• Dependability and ability to work effectively as part of a team

Preferred Qualifications

• Medical office or medical reception experience
• Experience with appointment scheduling and EMR software
• Experience in plastic surgery, dermatology, medical aesthetics, skincare, or a related field
• High-end customer service or hospitality experience
• Microsoft Word, Outlook, and Excel experience
• Sales experience

Schedule

Part-time. Regular office hours are Monday-Thursday 8:30 a.m.-5:30 p.m. and Friday 8:30 a.m.-3:30 p.m.

On some Tuesdays through Thursdays, patient appointments run later and one front-office team member must remain for checkout, occasionally until approximately 6:30 p.m. Staff alternate this responsibility.

Specific part-time days and hours will be discussed during the hiring process.

Location

North Scottsdale

Compensation

Based on experience.

Benefits and employee perks will be discussed based on scheduled hours and eligibility.

We are a drug-free and tobacco-free workplace. Employment is contingent upon successful completion of a background check.