Front Desk Intake Specialist - Behavioral Health

Sagent Behavioral Health; Rochester (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Disability insurance

PTO and paid holidays

Job summary

Sagent Behavioral Health is hiring a Front Office Registration specialist for our Rochester, MN campus. This onsite, full-time role supports patient intake, insurance verification, scheduling, and referral inquiries with professionalism and empathy.

Working hours are Monday–Friday, 6:30 AM–3:00 PM, with a non-exempt status and hourly compensation of $16.50. The position emphasizes accurate data capture, patient service, and collaboration with clinical staff to ensure smooth visits.

Qualifications

• Must have a high school diploma or equivalent.
• Experience working in health care facilities is preferred.
• Ability to prioritize responsibilities in a fast-paced environment.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Ensure a positive first impression for patients by guiding them through intake with professionalism and empathy.
• Act as the point of contact for referrals and inquiries, educating on services, intake procedures and scheduling.
• Register new patients by collecting and verifying demographic and insurance information.
• Answer inbound and make outbound calls, triaging inquiries with accurate information.
• Process referrals and communicate scheduling outcomes; collaborate with clinical staff on patient needs.
• Maintain awareness of trends and needs for new services; assist with scheduling and crises as needed.

Skills

Patient service

Attention to detail

Prioritization

Education

High school diploma or equivalent

Job description

Sagent Behavioral Health is hiring a Front Office Registration specialist for our Rochester, MN campus. This onsite, full-time role supports patient intake, insurance verification, scheduling, and referral inquiries with professionalism and empathy.

Working hours are Monday–Friday, 6:30 AM–3:00 PM, with a non-exempt status and hourly compensation of $16.50. The position emphasizes accurate data capture, patient service, and collaboration with clinical staff to ensure smooth visits.