Front Desk Intake Specialist

Berman, Sobin, Gross LLP; Timonium (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Flexible spending account

Paid time off

Life insurance

Paid holidays

Job summary

Berman, Sobin, Gross LLP in Lutherville, MD is seeking a friendly Front Desk Intake Specialist to be the first point of contact for clients and visitors. You will greet guests, answer calls, conduct new client intake interviews, and route inquiries with professionalism and empathy.

You will also provide general office support, manage mail, file documents, scan and copy as needed, and help maintain a welcoming, organized front desk in a fast-paced law office.

Qualifications

• High school diploma or GED required.
• Excellent communication with clients and team.
• Proactive approach and initiative are essential.
• Strong organizational and time-management abilities.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Greet clients and visitors in person and over the phone.
• Conduct new client intake interviews and direct inquiries.
• Maintain a welcoming, professional front desk environment.
• Provide general office support: mail, filing, scanning, photocopying.
• Support colleagues in a fast-paced law office setting.

Skills

Excellent communication

Proactive mindset

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Internet

Job description

We are seeking a friendly, professional, and customer-focused Front Desk Intake Specialist to join our Lutherville office. This is an excellent opportunity for someone looking to begin a career with a respected law firm while serving as a key point of contact for our clients.
In this role, you will create a welcoming experience for clients and visitors, both in person and over the phone. Responsibilities include greeting guests, answering and directing incoming calls, conducting new client intake interviews, responding to inquiries with professionalism and empathy, and ensuring clients receive exceptional service. The position also provides general office support, including mail distribution, requesting documentation, filing, scanning, photocopying, and other administrative duties as needed.
The ideal candidate is highly organized, detail-oriented, and committed to delivering outstanding client service while maintaining a professional and positive demeanor in a fast-paced environment.
Requirements

• High school diploma or general education degree [GED]
• Basic computer skills, including Microsoft Office, internet, Outlook email
• Excellent communication skills
• Strong proactive approach and shows initiative
• Ability to stay organized and manage multiple projects simultaneously and meet deadlines

We provide competitive salaries and a comprehensive benefits package, including health, vision and dental coverage; STD, 401k, flex spending, paid holidays, immediate leave accrual and other perks. Our staff enjoy a 37.5-hour work week in a friendly environment.
Pay: $18.00 per hour
Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance