Front Desk Intake Specialist

Berman Sobin Gross LLP; Timonium (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Flexible spending account

Paid holidays

Immediate leave accrual

Job summary

Berman Sobin Gross LLP is seeking a friendly and professional Front Desk Intake Specialist for its Lutherville office. You will be the first point of contact for clients, greeting guests, answering calls, and conducting new client intake interviews with professionalism and empathy.

The role includes general administrative duties, ensuring a welcoming experience, and supporting a fast-paced office while delivering outstanding client service.

Qualifications

• High school diploma or GED is required.
• Basic computer skills including Microsoft Office, internet, and Outlook email.
• Excellent communication skills.
• Strong proactive approach and shows initiative.
• Ability to stay organized and manage multiple projects simultaneously and meet deadlines.

Responsibilities

• Greet guests and visitors in person and over the phone.
• Answer and direct incoming calls and conduct new client intake interviews.
• Respond to inquiries with professionalism and empathy; provide exceptional service.
• Provide general office support: mail distribution, document requests, filing, scanning, and photocopying.

Skills

Excellent communication

Proactive approach

Organized multitasking

Meet deadlines

Education

High school diploma or GED

Tools

Microsoft Office

Job description

We are seeking a friendly, professional, and customer-focused Front Desk Intake Specialist to join our Lutherville office. This is an excellent opportunity for someone looking to begin a career with a respected law firm while serving as a key point of contact for our clients.

In this role, you will create a welcoming experience for clients and visitors, both in person and over the phone. Responsibilities include greeting guests, answering and directing incoming calls, conducting new client intake interviews, responding to inquiries with professionalism and empathy, and ensuring clients receive exceptional service. The position also provides general office support, including mail distribution, requesting documentation, filing, scanning, photocopying, and other administrative duties as needed.

The ideal candidate is highly organized, detail-oriented, and committed to delivering outstanding client service while maintaining a professional and positive demeanor in a fast-paced environment.

Requirements

• High school diploma or general education degree [GED]
• Basic computer skills, including Microsoft Office, internet, Outlook email
• Excellent communication skills
• Strong proactive approach and shows initiative
• Ability to stay organized and manage multiple projects simultaneously and meet deadlines

We provide competitive salaries and a comprehensive benefits package, including health, vision and dental coverage; STD, 401k, flex spending, paid holidays, immediate leave accrual and other perks. Our staff enjoy a 37.5-hour work week in a friendly environment.

Pay:

$18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance