Front Desk & Intake Coordinator (Trauma-Informed)

Center for Hope and Safety; Rochelle Park (NJ); On-site; USD 32,000 - 40,000; Full time

Job summary

Center for Hope and Safety in Bergen County, NJ is seeking a Receptionist to greet visitors, answer calls, and route as appropriate. The role supports survivors and staff, handling intake information, donations, and meeting logistics.

Ideal candidate has strong organizational and communication skills, a trauma-informed approach, and a valid driver’s license. Bilingual abilities are a plus; position requires discretion and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Trauma-informed, survivor-centered practices preferred.
• Current and valid driver’s license required.
• Bilingual abilities a plus.

Responsibilities

• Greet and direct clients and visitors to appropriate staff.
• Answer and route office calls and take messages as needed.
• Open mail and sort daily.
• Prepare the conference room for meetings and maintain reception area.
• Assist with office filing and organizing.
• Maintain confidentiality of all survivor, employee, donor, volunteer, and organizational information.

Skills

Organizational skills

Computer skills

Communication skills

Bilingual a plus

Education

High school diploma or equivalent

Job description

Center for Hope and Safety in Bergen County, NJ is seeking a Receptionist to greet visitors, answer calls, and route as appropriate. The role supports survivors and staff, handling intake information, donations, and meeting logistics.

Ideal candidate has strong organizational and communication skills, a trauma-informed approach, and a valid driver’s license. Bilingual abilities are a plus; position requires discretion and confidentiality.