Trauma-Informed Office Coordinator

Center for Hope & Safety; Rochelle Park (NJ); On-site; USD 36,000 - 52,000; Full time

Job summary

Center for Hope and Safety in Bergen County, NJ, seeks an Office Coordinator to be the first point of contact for survivors, partners, donors, volunteers, and visitors. You will provide administrative and operational support, coordinate communications, scheduling, records, and general office operations in a trauma-informed environment.

The ideal candidate will bring at least two years of administrative experience, be proficient in Microsoft Office, and demonstrate strong organizational and

Qualifications

• High school diploma or equivalent required; degree preferred.
• Minimum of two years of administrative or office coordination experience.
• Experience in nonprofit, social services, healthcare, or human services preferred.
• Commitment to trauma-informed, survivor-centered, and culturally responsive practices.

Responsibilities

• Coordinate daily administrative operations to ensure an organized, efficient, and professional work environment.
• Answer, screen, and route calls, emails, and correspondence in a courteous, trauma-informed manner.
• Maintain office supplies, equipment, filing systems, mail distribution, and coordinate repairs and vendor services.
• Prepare correspondence, reports, meeting materials, and maintain records per confidentiality policies.
• Welcome survivors, visitors, volunteers, donors, and partners with professionalism and respect.
• Coordinate meeting schedules, conference room reservations, and prepare spaces for staff and events.
• Assist with onboarding, workspace preparation, and special projects.
• Receive, document, and organize in-kind donations per agency procedures.

Skills

Organizational skills

Communication

Interpersonal skills

Problem-solving

Confidentiality

MS Office

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Center for Hope and Safety in Bergen County, NJ, seeks an Office Coordinator to be the first point of contact for survivors, partners, donors, volunteers, and visitors. You will provide administrative and operational support, coordinate communications, scheduling, records, and general office operations in a trauma-informed environment.

The ideal candidate will bring at least two years of administrative experience, be proficient in Microsoft Office, and demonstrate strong organizational and