Front Desk & Intake Coordinator - Behavioral Health

Arise Treatment Center; Indianapolis (IN); On-site; USD 31,000 - 38,000; Full time

Job summary

Arise Treatment Center in Indianapolis is seeking a Front Desk Administrator to greet clients, manage check-in/out, answer calls, and coordinate appointments. You will support intake and basic administrative tasks while upholding strict confidentiality in a clinical environment.

The role requires strong communication, organization, and familiarity with office equipment. Experience in healthcare or behavioral health settings is preferred, with on-site work in Greater Indianapolis (Zionsville).

Qualifications

• High school diploma or equivalent required or preferred.
• Experience as front desk receptionist or medical/behavioral health setting is a plus.
• Strong communication and customer-service skills essential for interactions with clients and staff.
• Ability to manage multiple tasks with professionalism and confidentiality.
• Familiarity with basic office equipment and computer applications.

Responsibilities

• Greet clients and visitors and facilitate check-in/check-out.
• Answer and direct phone calls and messages.
• Manage appointment scheduling and calendars.
• Handle mail, faxes, and basic administrative tasks.
• Coordinate with clinical and administrative teams and maintain records with confidentiality.

Skills

Receptionist duties

Customer service

Scheduling

Data entry

Record-keeping

Office equipment

Confidentiality

Healthcare setting

Trauma-informed care

Education

High school diploma or equivalent

Tools

Fax machines

Printers

Email

Calendar apps

Spreadsheet software

Job description

Arise Treatment Center in Indianapolis is seeking a Front Desk Administrator to greet clients, manage check-in/out, answer calls, and coordinate appointments. You will support intake and basic administrative tasks while upholding strict confidentiality in a clinical environment.

The role requires strong communication, organization, and familiarity with office equipment. Experience in healthcare or behavioral health settings is preferred, with on-site work in Greater Indianapolis (Zionsville).