Front Desk & Intake Clerk — HIPAA-Compliant Service

The Omaha Tribe of Nebraska; Macy (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

The Omaha Tribe of Nebraska is seeking a Receptionist/Intake Clerk to greet visitors and callers at the ONWP office, process participant intake documents, and schedule appointments.

You will maintain the lobby area, assist with clerical needs, and ensure professional communication with the public. Training will cover MIS systems and established guidelines, with emphasis on confidentiality and HIPAA compliance.

Qualifications

• Good customer service skills are critical.
• Excellent interpersonal skills; able to work with all program participants, ONWP staff, and the public.
• Must be computer literate with a strong working knowledge of Excel, Word, Adobe, Publisher and PowerPoint; and become familiar with the NATIONS MIS and Microix.
• Must be a self-starter and work independently when needed.
• Must have general knowledge of the Privacy Act and HIPAA laws and how they apply to the program.

Responsibilities

• Maintains strict confidentiality in all aspects of the program per ONWP policy, Privacy Act, and HIPAA.
• Assists visitors entering the ONWP office efficiently and appropriately.
• Answers incoming calls and directs callers or takes messages for ONWP staff.
• Sets appointments and maintains the ONWP office schedule/calendar.

Skills

Customer service

Interpersonal skills

Self-motivated

Privacy Act & HIPAA knowledge

Education

High school diploma or GED

Tools

Excel

Word

Adobe

Publisher

PowerPoint

NATIONS MIS

Microix

Job description

The Omaha Tribe of Nebraska is seeking a Receptionist/Intake Clerk to greet visitors and callers at the ONWP office, process participant intake documents, and schedule appointments.

You will maintain the lobby area, assist with clerical needs, and ensure professional communication with the public. Training will cover MIS systems and established guidelines, with emphasis on confidentiality and HIPAA compliance.