Front Desk & Intake Clerk for eWIC Program

Omaha Tribe of Nebraska; Macy (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

ONWP is seeking a Receptionist/Intake Clerk to greet visitors, process intake documents, schedule appointments, and maintain the lobby. Strong customer service and professional communication are essential. This role requires confidentiality and accurate clerical work in a collaborative office setting.

Responsibilities include answering calls, directing messages, filing, and coordinating with staff. Training may occur remotely or in person; reliable transportation is required to access the office

Qualifications

• Minimum education: high school diploma or GED; preferred 1 year office technology experience.
• Must maintain confidentiality and HIPAA compliance in all duties.
• Must demonstrate strong customer service and professional communication.

Responsibilities

• Greet visitors and assist with intake documents and scheduling.
• Answer calls, direct to extensions, and take messages as needed.
• Maintain lobby area, perform clerical tasks, and organize mail/delivery.
• Utilize NATIONS MIS and produce basic MIS reports when needed.
• Follow HIPAA/privacy rules and ONWP policies at all times.

Skills

Customer service

Interpersonal skills

Computer literacy

Self-starter

Privacy Act knowledge

HIPAA knowledge

Education

High school diploma or GED

Tools

Excel

Word

Adobe

Publisher

PowerPoint

NATIONS MIS

Microix

Job description

ONWP is seeking a Receptionist/Intake Clerk to greet visitors, process intake documents, schedule appointments, and maintain the lobby. Strong customer service and professional communication are essential. This role requires confidentiality and accurate clerical work in a collaborative office setting.

Responsibilities include answering calls, directing messages, filing, and coordinating with staff. Training may occur remotely or in person; reliable transportation is required to access the office