Front Desk & Insurance Services Associate

Jenny Roberts - State Farm Agent; Navarre (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jenny Roberts - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and handle inquiries in a busy insurance office. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will engage with prospective and existing customers, explore insurance options, and provide excellent service while supporting the team with administrative tasks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Jenny Roberts - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and handle inquiries in a busy insurance office. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will engage with prospective and existing customers, explore insurance options, and provide excellent service while supporting the team with administrative tasks.