Front Desk & Inside Sales Order Entry Specialist

Ingersoll Cutting Tools; Rockford (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Ingersoll Cutting Tool Company in Rockford, IL is seeking a Front Desk Receptionist/Inside Sales Order Entry Representative for an on-site, full-time role. You will answer calls, greet visitors, process orders, and manage high-volume email requests with accuracy and professionalism.

The ideal candidate has 2+ years of data-entry experience, strong MS Office skills, and familiarity with order-entry in a manufacturing environment.

Qualifications

• Previous order entry experience within a manufacturing environment.
• Excellent verbal and written communication skills to interact clearly with customers, vendors, and staff.
• Ability to maintain a professional demeanor in all situations.
• Works well independently as well as in groups.
• Highly organized with the capability to multi-task and complete a variety of tasks throughout the day.
• Ability to uphold high volume work loads.
• Familiarity with machine tools a plus.
• Previous experience with Microsoft Office (Outlook, Word, Excel) AS400 and or similar system preferred.
• Minimum 2 years- experience in data entry in an office setting.

Responsibilities

• Answering and directing incoming calls to the appropriate internal recipient.
• Greeting and directing visitors for meetings with management and staff.
• Sorting and distributing mail to the appropriate recipients.
• Fulfilling orders for promotional items.
• Responding to both internal and external inquiries timely and professionally.
• Accurate data entry of incoming orders.
• In-take of up to 125 emails per day.
• In-putting of orders from email requests.

Skills

Order entry experience

Communication skills

Professional demeanor

Independence

Multitasking

Machine tools knowledge

AS400

Microsoft Office

Tools

AS400

Microsoft Office

Job description

Ingersoll Cutting Tool Company in Rockford, IL is seeking a Front Desk Receptionist/Inside Sales Order Entry Representative for an on-site, full-time role. You will answer calls, greet visitors, process orders, and manage high-volume email requests with accuracy and professionalism.

The ideal candidate has 2+ years of data-entry experience, strong MS Office skills, and familiarity with order-entry in a manufacturing environment.