On-Site Front Desk & Inside Sales Order Entry

Ingersoll Cutting Tool Company; Rockford (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Ingersoll Cutting Tool Company is seeking a Front Desk Receptionist/Inside Sales Order Entry Representative in Rockford, IL to handle front desk duties and process orders efficiently. The role requires accurate data entry, professional communication, and the ability to manage high email volume from internal and external contacts.

On-site, full-time position with responsibilities including greeting visitors, directing calls, and entering orders into AS400 or similar systems.

Qualifications

• Minimum 2 years of data entry in an office setting.
• Excellent verbal and written communication skills.
• Ability to maintain a professional demeanor in all situations.
• Able to work independently and in groups.

Responsibilities

• Answering and directing incoming calls to the appropriate internal recipient.
• Greeting and directing visitors for meetings with management and staff.
• Sorting and distributing mail to the appropriate recipients.
• Fulfilling orders for promotional items.
• Responding to internal and external inquiries timely and professionally.
• Accurate data entry of incoming orders.
• Inputting orders from email requests.
• In-take of up to 125 emails per day.

Skills

Order entry

Communication

Multi-tasking

Microsoft Office

Tools

AS400

MS Office

Job description

Ingersoll Cutting Tool Company is seeking a Front Desk Receptionist/Inside Sales Order Entry Representative in Rockford, IL to handle front desk duties and process orders efficiently. The role requires accurate data entry, professional communication, and the ability to manage high email volume from internal and external contacts.

On-site, full-time position with responsibilities including greeting visitors, directing calls, and entering orders into AS400 or similar systems.