Front Desk Receptionist/Inside Sales Order Entry Representative

Ingersoll Cutting Tool Company; Rockford (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Ingersoll Cutting Tool Company is seeking a Front Desk Receptionist/Inside Sales Order Entry Representative in Rockford, IL to handle front desk duties and process orders efficiently. The role requires accurate data entry, professional communication, and the ability to manage high email volume from internal and external contacts.

On-site, full-time position with responsibilities including greeting visitors, directing calls, and entering orders into AS400 or similar systems.

Qualifications

• Minimum 2 years of data entry in an office setting.
• Excellent verbal and written communication skills.
• Ability to maintain a professional demeanor in all situations.
• Able to work independently and in groups.

Responsibilities

• Answering and directing incoming calls to the appropriate internal recipient.
• Greeting and directing visitors for meetings with management and staff.
• Sorting and distributing mail to the appropriate recipients.
• Fulfilling orders for promotional items.
• Responding to internal and external inquiries timely and professionally.
• Accurate data entry of incoming orders.
• Inputting orders from email requests.
• In-take of up to 125 emails per day.

Skills

Order entry

Communication

Multi-tasking

Microsoft Office

Tools

AS400

MS Office

Job description

Front Desk Receptionist/Inside Sales Order Entry Representative- Rockford, IL

Rockford, IL

Job Id:260

# of Openings:1

Ingersoll Cutting Tool Company is one of the world’s leading suppliers of metal cutting tooling systems and an integral member of the IMC Group of Companies, a distinguished corporate holding of Berkshire Hathaway, with over 130 subsidiaries in 60 countries around the world. Ingersoll’s US operations are housed on our state-of-the-art manufacturing and marketing campus in Rockford, Illinois. We are currently accepting applications for an experienced Front Desk Receptionist/Inside Sales Order Entry Representative.

Essential job duties and Responsibilities include:

• Answering and directing incoming calls to the appropriate internal recipient
• Greeting and directing visitors for meetings with management and staff
• Sorting and distributing mail to the appropriate recipients
• Fulfilling orders for promotional items
• Responding to both internal and external inquires timely and professionally
• Accurate data entry of incoming orders
• In-take of up to 125 emails per day
• In-putting of orders from email requests

Skills/Qualifications:

• Previous order entry experience within a manufacturing environment
• Excellent verbal and written communication skills to interact clearly with customers, vendors, and staff
• Ability to maintain a professional demeanor in all situations
• Works well independently as well as in groups
• Highly organized with the capability to multi-task and complete a variety of tasks throughout the day
• Ability to uphold high volume work loads
• Familiarity with machine tools a plus
• Previous experience with Microsoft Office (Outlook, Word, Excel) AS400 and or similar system preferred
• Minimum 2 years- experience in data entry in an office setting

The salary range for this position is $18-21/hr.

This is an on-site full-time position in a professional office setting.