Front Desk & HR/Admin Support Specialist

Prime Craftsman Homes; Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health Insurance

Dental Insurance

Life Insurance

Job summary

Prime Craftsman Homes in Wichita, KS is seeking a Customer Service Specialist to manage front desk and office operations while supporting HR and project coordination. You will greet visitors, route inquiries, and assist with scheduling and onboarding processes as needed.

This full-time, on-site role requires strong verbal and written communication, organization, and reliability. Occasional walking in the plant and lifting up to 50 pounds are part of the job, with benefits after specified periods.

Qualifications

• Strong verbal and written communication skills with a professional, customer-first attitude.
• Experience in receptionist, customer service, or administrative support preferred.
• Comfortable using standard office software, email, and HR systems or willing to learn.

Responsibilities

• Answer incoming calls and route inquiries to the correct staff member or department.
• Maintain a clean, welcoming front lobby and reception area.
• Greet customers and visitors in a warm, professional manner and escort/model homes as needed.
• Assist HR with scheduling candidate interviews and monitor email responses.
• Assist Project Coordinator with inventory and vendor communications.

Skills

Verbal communication

Written communication

Customer service mindset

Organization

Discretion

Punctuality

Multitasking

Education

High school diploma or equivalent

Tools

Prism HR

Office software

Job description

Prime Craftsman Homes in Wichita, KS is seeking a Customer Service Specialist to manage front desk and office operations while supporting HR and project coordination. You will greet visitors, route inquiries, and assist with scheduling and onboarding processes as needed.

This full-time, on-site role requires strong verbal and written communication, organization, and reliability. Occasional walking in the plant and lifting up to 50 pounds are part of the job, with benefits after specified periods.