Front Desk Host: Wellness Center & Member Services

Crossover Health; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Crossover Health in Austin, TX is seeking a part-time Host to welcome members, check-in, and guide patients through the clinic experience. The Host will apply knowledge of self-insured employer health plans, copays, and benefits to support members.

The role emphasizes hospitality, teamwork with providers, ability to handle multiple tasks, resolve questions, and ensure a seamless patient-centered visit. Requires a Bachelor's or equivalent experience and 1 year in customer service.

Job description

Crossover Health in Austin, TX is seeking a part-time Host to welcome members, check-in, and guide patients through the clinic experience. The Host will apply knowledge of self-insured employer health plans, copays, and benefits to support members.

The role emphasizes hospitality, teamwork with providers, ability to handle multiple tasks, resolve questions, and ensure a seamless patient-centered visit. Requires a Bachelor's or equivalent experience and 1 year in customer service.