Front Desk Host — Opening Team with Growth Opportunities

Ritual House; Pittsburgh (Allegheny County); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Growth opportunities

Job summary

Highball Social Club is seeking a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's needs during their visit. Our front desk host/ess needs to be friendly and personable.

Front desk host/ess will make reservations, check guests in for their reservation, answer calls and be able to answer any guests’ questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant.

Qualifications

• History as a front desk or related hospitality experience.
• High School Diploma or GED required.
• 1+ years of customer service experience.
• Familiarity with computer or restaurant software (training provided).
• Ability to communicate in person and on the phone.
• Organized and detail oriented.
• Ability to work in fast-paced environments.
• Customer service experience.

Responsibilities

• Greet guests in a warm, friendly, professional manner.
• Provide excellent service by listening and addressing needs.
• Use the computer system to check in/out guests and make reservations.
• Answer phone calls and manage front desk operations.
• Know safety, security and emergency procedures.
• Relay guest information to servers, servers' assistants and bartenders.

Skills

Hospitality experience

Customer service

Communication

Organized

Attention to detail

Team player

Education

High School Diploma/GED

Tools

Restaurant software

Computer proficiency

Job description

Highball Social Club is seeking a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's needs during their visit. Our front desk host/ess needs to be friendly and personable.

Front desk host/ess will make reservations, check guests in for their reservation, answer calls and be able to answer any guests’ questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant.