Guest Experience Host | Front-of-House Concierge

Fohandboh; Little Rock (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Fohandboh is seeking a Host to create a positive first impression with friendly, high-standard service. You will greet guests, seat them, inform wait times, and guide them to dining or bar areas, ensuring smooth flow and excellent guest experience.

Strong conversational skills and attentiveness are essential for delivering premier hospitality. Responsibilities include answering calls, managing wait lists, handling payments for dine-in and ToGo orders, and maintaining sanitation and safety

Responsibilities

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat guests in either the bar or dining area depending on their preference
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observe guests' needs throughout dining experience to ensure high quality service
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

Job description

Fohandboh is seeking a Host to create a positive first impression with friendly, high-standard service. You will greet guests, seat them, inform wait times, and guide them to dining or bar areas, ensuring smooth flow and excellent guest experience.

Strong conversational skills and attentiveness are essential for delivering premier hospitality. Responsibilities include answering calls, managing wait lists, handling payments for dine-in and ToGo orders, and maintaining sanitation and safety