Front Desk Host & Night Auditor | Flexible Evenings

Hyatt Regency; Burlingame (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Hyatt Regency San Francisco Airport is seeking a Front Office Host to welcome guests, manage check-in/check-out, and handle reservations with accuracy and warmth. The role involves overnight shifts as a Relief Night Auditor and requires flexibility to cover evenings, weekends, and holidays.

The position emphasizes strong communication, attention to detail, and ability to balance daily financial transactions while maintaining outstanding guest experiences. Competitive hourly rate.

Qualifications

• Focus on friendly, efficient guest interactions.
• Ability to manage check-in/check-out with accuracy.
• Proactive communication with guests and colleagues.

Responsibilities

• Greet guests and complete check-in and check-out procedures.
• Handle reservations, room assignments, and guest requests.
• Provide knowledgeable and courteous service to guests and colleagues.
• Perform night audit duties, including balancing reports and financial transactions.
• Address guest concerns and resolve issues promptly.
• Maintain front desk organization and cleanliness.
• Communicate effectively with other departments to ensure seamless operations.
• Follow all safety and security procedures.
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Skills

Customer service

Guest relations

Communication skills

Multi-tasking

Job description

Hyatt Regency San Francisco Airport is seeking a Front Office Host to welcome guests, manage check-in/check-out, and handle reservations with accuracy and warmth. The role involves overnight shifts as a Relief Night Auditor and requires flexibility to cover evenings, weekends, and holidays.

The position emphasizes strong communication, attention to detail, and ability to balance daily financial transactions while maintaining outstanding guest experiences. Competitive hourly rate.