Front Desk Host - Guest Services & Visitor Experience

Ala Moana Center; Honolulu (HI); On-site; USD 22,041; Part time

Job summary

A retail center in Honolulu is seeking a Guest Services Representative to ensure an outstanding guest experience. Responsibilities include greeting tenants and visitors, processing visitor information, and providing excellent service. Ideal candidates will possess strong customer service orientation, excellent communication skills, and the ability to multi-task in a dynamic environment. The position requires authorization to work in the U.S. This role offers a part-time schedule with competitive hourly compensation of $16.

Qualifications

• Exceptional interpersonal and communication skills.
• Proficient on basic Microsoft Office applications.
• Experience with multi-line phone systems.

Responsibilities

• Greet tenants and visitors courteously at the reception desk.
• Sign in all authorized visitors according to policies.
• Contact tenants professionally for guest registrations.
• Provide access for tenant and non-tenant group events.
• Answer tenant phone calls and emails for assistance.

Skills

Customer service orientation

Communication skills

Teamwork

Multi-tasking

Proficient in Microsoft Office

Job description

A retail center in Honolulu is seeking a Guest Services Representative to ensure an outstanding guest experience. Responsibilities include greeting tenants and visitors, processing visitor information, and providing excellent service. Ideal candidates will possess strong customer service orientation, excellent communication skills, and the ability to multi-task in a dynamic environment. The position requires authorization to work in the U.S. This role offers a part-time schedule with competitive hourly compensation of $16.