Front Desk Host - Guest Experience (Part-Time)

WeWork; Portland (ME); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Paid sick time

Paid parental leave

Paid holidays

Job summary

WeWork in Portland, ME is seeking a Front Desk Associate to be the heart of our hospitality team. You’ll be the primary contact for members and guests, greeting people warmly and guiding them through check-in, directions, and local recommendations.

This part‑time role reports to the Community Management team and supports front desk operations, mail handling, and space upkeep. Schedule is Monday–Thursday 8:00am–5:00pm, with duties that emphasize service, teamwork, and integrity.

Qualifications

• You’re a people-person—you enjoy meeting new people from all walks of life.
• In-person interactions energize you and you have outstanding interpersonal skills
• You’re comfortable and confident being the face of the brand
• Helping others gives you a sense of accomplishment
• You work well in a team and can roll up your sleeves to help when needed
• You’re able to multitask while always prioritizing the member experience
• You’ve worked in hospitality / retail or customer service before which is preferred but not required
• You have strong verbal and written communication skills
• You are comfortable with and proficient in basic computer skills
• You demonstrate and value integrity, dependability, responsibility, accountability, self‑awareness, work ethic, and compassion
• You show a passion and understanding of WeWork’s mission and values
• You have a secondary school certificate which is preferred but not required

Responsibilities

• Greet members and guests with a warm demeanor and provide a welcoming experience.
• Cover the front desk during business hours and be on-site point of contact at the Community Bar.
• Register and check-in visiting guests per policies.
• Provide orientation of spaces and relevant information for first-time visitors.
• Assist with issuing and collecting keys from members and guests.
• Keep the front desk tidy and organized at all times.
• Notify members of food deliveries and packages.
• Learn member names and businesses to build relationships and support the Community.
• Keep member notes in WeWork systems and answer questions knowledgeably.
• Explain WeWork policies and offer relevant products and solutions.
• Identify opportunities to celebrate members’ milestones and success.

Skills

Hospitality experience

Customer service

Interpersonal skills

Multitasking

Communication skills

Team player

Basic computer skills

Face of brand

Education

Secondary school certificate

Job description

WeWork in Portland, ME is seeking a Front Desk Associate to be the heart of our hospitality team. You’ll be the primary contact for members and guests, greeting people warmly and guiding them through check-in, directions, and local recommendations.

This part‑time role reports to the Community Management team and supports front desk operations, mail handling, and space upkeep. Schedule is Monday–Thursday 8:00am–5:00pm, with duties that emphasize service, teamwork, and integrity.