Front Desk Guest Experience Lead (Part-Time)

Portland Embassy Suites - Atrium Hospitality; Portland (OR); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Career growth

401(k) plan

Health insurance

Paid time off

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Job summary

Portland Embassy Suites - Atrium Hospitality is seeking a friendly front desk associate for a part-time role in Portland, OR. You will manage guest arrivals and departures with courtesy, coordinate guest services, and maintain a welcoming lobby environment.

Ideal candidates bring customer service experience, hospitality insight, and comfort using hotel systems. This position requires standing for long periods and some lifting while engaging guests with a positive attitude.

Qualifications

• Customer service experience and patience to handle guest needs.
• Experience in hospitality or leadership is preferred.
• Comfort with using hotel management software and devices.

Responsibilities

• Oversee front desk operations and act as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members and serve as a friendly coach.

Skills

Customer service

Hospitality experience

Technology literacy

Education

High school diploma or equivalent

Tools

Hotel software systems

Job description

Portland Embassy Suites - Atrium Hospitality is seeking a friendly front desk associate for a part-time role in Portland, OR. You will manage guest arrivals and departures with courtesy, coordinate guest services, and maintain a welcoming lobby environment.

Ideal candidates bring customer service experience, hospitality insight, and comfort using hotel systems. This position requires standing for long periods and some lifting while engaging guests with a positive attitude.