Front Desk Host

Floyd's 99 Barbershop; Costa Mesa (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Opportunities for growth

Health benefits (full-time)

Fun, relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Costa Mesa, CA is hiring a Front Desk Host. This full-time role is central to keeping the shop's retail and scheduling running smoothly, with a focus on friendly service and efficient operations.

You'll greet clients, answer calls, schedule appointments, provide pricing, and assist with product upsells. The environment is fast-paced, energetic, and built on teamwork and positivity.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Ability to work in a fast-paced environment.
• Excellent collaboration and communication skills, on phone and in person.
• Commitment to helping others and teamwork.
• Strong organizational, detail-oriented, and time-management abilities.
• Ability to maintain confidentiality.
• Flexible schedule including nights and weekends.

Responsibilities

• Answer phone calls and take messages for staff.
• Schedule appointments and provide pricing information.
• Upsell treatments or products when possible.
• Manage quotes and estimate wait times.
• Assist with general cleaning duties to maintain a clean shop.

Skills

Customer service

Communication

Team collaboration

Time management

Discretion/confidentiality

Flexibility

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Costa Mesa, CA barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $17.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

We do more than just haircuts-we create a space where individuality thrives, music is always on, and every client walks out feeling like their best self. Our shop is fast-paced, high-energy, and fueled by a team that's all about skill, passion, and personality. We're not into ego-we believe the best work happens when everyone supports each other, learns from one another, and keeps the good vibes flowing. With ongoing education, a steady stream of clients, and a culture built on inclusivity and creativity, Floyd's 99 Barbershop in Costa Mesa is the place to take your career to the next level. If you're ready to bring your talent, energy, and style to a team that truly values what you do, let's make it happen!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town -