Front Desk Health Information Specialist

datavant2; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off

Job summary

Datavant is seeking a Health Information Specialist to provide patient-facing front desk support in a healthcare setting. You will handle medical record requests, ROI processing, and related administrative tasks while ensuring timely, accurate, and compliant handling of sensitive information.

The role emphasizes strong customer service, attention to detail, and reliability for long-term growth within the organization.

Qualifications

• Customer service-focused interaction with patients and providers.
• Front desk duties including handling inquiries and walk-ins.
• Attention to privacy and accuracy when processing medical records.

Responsibilities

• Greet patients and serve as front desk contact.
• Provide phone Support to patients and providers.
• Process Release of Information requests accurately and timely.
• Fax, scan, and manage incoming/outgoing medical record requests.
• Burn medical images to CDs and share electronically as required.
• Support client relationship management with professional communication.
• Assist with data entry and email reporting tasks.
• Ensure HIPAA and privacy compliance with facility policies.

Skills

Customer service

Front desk presence

Detail oriented

Multitasking

Professional communication

Independent work

Education

High School Diploma or GED

Job description

Datavant is seeking a Health Information Specialist to provide patient-facing front desk support in a healthcare setting. You will handle medical record requests, ROI processing, and related administrative tasks while ensuring timely, accurate, and compliant handling of sensitive information.

The role emphasizes strong customer service, attention to detail, and reliability for long-term growth within the organization.