Front Desk Health Information Specialist I (ROI)

Datavant; Jersey City (NJ); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Tuition reimbursement

Paid Time Off

Job summary

Datavant is seeking a Health Information Specialist I in Jersey City to support front desk patient interactions and medical record handling. You will manage ROI requests, faxing, burning images to CDs, and ensure HIPAA-compliant processes while coordinating with providers and authorized requestors.

This on-site role emphasizes accuracy, confidentiality, and reliable customer service, with training and onboarding provided by Datavant.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a patient-facing, front desk environment.
• Detail-oriented with the ability to manage confidential information.
• Reliable, punctual, and professional.
• Ability to multitask and work independently.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and timely.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties such as data entry and email.
• Ensure compliance with HIPAA, privacy regulations, and facility policies.

Skills

Customer service

Front desk

Data entry

Detail oriented

Multitasking

Education

High School Diploma or GED

Job description

Datavant is seeking a Health Information Specialist I in Jersey City to support front desk patient interactions and medical record handling. You will manage ROI requests, faxing, burning images to CDs, and ensure HIPAA-compliant processes while coordinating with providers and authorized requestors.

This on-site role emphasizes accuracy, confidentiality, and reliable customer service, with training and onboarding provided by Datavant.