Front Desk Guest Specialist (Part-Time) – Growth & Hilton Discounts

Cmc-Hotels-1

Charlotte (NC)

On-site

USD 17,000 - 22,000

Part time

6 days ago

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Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

Virtual Health Services

401K

Incentive Programs

Hilton Hotel discounts

Job summary

Embassy Suites Uptown Charlotte is seeking a Part Time Guest Service Representative/Front Desk to deliver friendly, efficient service at check-in and check-out. You will be the first point of contact for guests, provide information on amenities, local attractions, and hotel policies, and support daily front desk operations.

The ideal candidate has previous hotel experience, is self-motivated, reliable, and comfortable with basic accounting and math tasks.

Qualifications

Previous hotel experience is highly desired.
Be self-motivated and able to work independently.
Strong work ethic and a desire to succeed.
Clean background check, and reliable transportation a must.
Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.

Responsibilities

Interfacing with the previous shift and managers to be updated on hotel activities.
Provide expedient check-in/check-out service.
Be knowledgeable of hotel property and in-house events.
Provide guests with information concerning hotel policies and amenities/services.
Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.