Front Desk & Guest Services Specialist (Rotating Shifts)

Pacific Air Forces; Alaska; On-site; USD 21,000 - 25,000; Full time

Job summary

Pacific Air Forces in Alaska seeks a Front Desk Clerk to greet guests, process reservations, assign rooms, handle payments, and maintain guest folios in a fast-paced environment serving military members and families. You will ensure access to government quarters and uphold security and service standards while presenting a professional appearance.

Flexible schedules are available, with guaranteed hours ranging from 0 to 40 per week.

Qualifications

• This position does not allow education substitution.
• Foreign education credentials may be used to meet requirements if applicable.

Responsibilities

• Receives and confirms room reservations by letter, telephone, email, or personal contact.
• Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
• Maintains current checkout list and guest folio information.
• Prints backup reports from property management system and updates housekeeping status of rooms.
• Performs night audit procedures and closes credit card machines nightly.
• Ensures customer service is the first priority and that the front desk area is clean.

Job description

Pacific Air Forces in Alaska seeks a Front Desk Clerk to greet guests, process reservations, assign rooms, handle payments, and maintain guest folios in a fast-paced environment serving military members and families. You will ensure access to government quarters and uphold security and service standards while presenting a professional appearance.

Flexible schedules are available, with guaranteed hours ranging from 0 to 40 per week.