Front Desk & Guest Services Specialist - Elder Care

Cambridgepac; Shreveport (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Cambridgepac in Shreveport, LA seeks a friendly front desk receptionist to welcome residents, visitors and staff. You will answer calls, direct inquiries, and perform basic clerical duties to keep the reception area orderly.

Ideal candidates are organized, patient, and able to maintain confidentiality; prior experience in healthcare settings is helpful. The role emphasizes teamwork, courtesy, and a helpful, can-do attitude.

Qualifications

• Organized and detail-oriented work performance.
• Good communication skills with patience and self-discipline.
• Genuine caring for elderly and disabled residents in a nursing facility.
• Comply with Residents’ Rights and Facility Policies and Procedures.
• Perform essential duties as outlined above.

Responsibilities

• Answer calls and operate the telephone system.
• Greet visitors and provide directions or contact the person they visited.
• Assist with clerical duties (mail handling, filing, data entry, etc.).
• Prepare informational packets and front-area materials for visitors.
• Maintain confidentiality of resident and facility records/information.
• Support safe and respectful facility operations as directed by supervisor.

Skills

Customer service

Phone handling

Communication

Patience

Job description

Cambridgepac in Shreveport, LA seeks a friendly front desk receptionist to welcome residents, visitors and staff. You will answer calls, direct inquiries, and perform basic clerical duties to keep the reception area orderly.

Ideal candidates are organized, patient, and able to maintain confidentiality; prior experience in healthcare settings is helpful. The role emphasizes teamwork, courtesy, and a helpful, can-do attitude.