Front Desk & Guest Services Specialist

Life Care Centers of America; Ocala (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist who greets visitors and handles front desk duties with professionalism, maintaining confidentiality and accuracy in all clerical tasks.

The role requires proficient computer skills, including Word, Excel, and email, and the ability to operate the facility phone and paging system while delivering excellent customer service to patients and families in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; secretarial program or 6 months clerical experience preferred.
• Proficient in Microsoft Word, Excel, and email software.

Responsibilities

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner.
• Operate the facility phone and paging system.
• Exhibit excellent customer service and a positive attitude towards patients.
• Demonstrate dependable, regular attendance.
• Read, write, speak, and understand the English language.

Skills

Customer service

Communication

English proficiency

Professionalism

Teamwork

Education

High school diploma or equivalent

Secretarial program or clerical experience (6 months)

Tools

Microsoft Word

Microsoft Excel

Email software

Job description

Life Care Centers of America is seeking a Receptionist who greets visitors and handles front desk duties with professionalism, maintaining confidentiality and accuracy in all clerical tasks.

The role requires proficient computer skills, including Word, Excel, and email, and the ability to operate the facility phone and paging system while delivering excellent customer service to patients and families in a fast-paced environment.