Front Desk Guest Services Specialist

ViziRecruiter,LLC.; Lake Charles (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company located in Lake Charles, Louisiana, is seeking dedicated professionals to join their front desk team. Responsibilities include adhering to guest service standards, managing check-in procedures, and maintaining knowledge of hotel services. Candidates must have a high school diploma and strong interpersonal skills. The position offers opportunities for career growth within an exciting and dynamic environment, including various wellness programs and a comprehensive benefits package.

Qualifications

• Strong computer skills with proficiency in Microsoft Office applications preferred.
• Must possess excellent customer service and interpersonal skills.
• Must have good written and verbal communication skills; must be fluent and literate in English.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Pre-registers designated guests and prepares key packets.
• Organizes and coordinates check-in/pre-registration procedures for arriving groups.

Skills

Customer service

Communication skills

Microsoft Office proficiency

Confidentiality

Education

High School Diploma or equivalent

Job description

A leading entertainment company located in Lake Charles, Louisiana, is seeking dedicated professionals to join their front desk team. Responsibilities include adhering to guest service standards, managing check-in procedures, and maintaining knowledge of hotel services. Candidates must have a high school diploma and strong interpersonal skills. The position offers opportunities for career growth within an exciting and dynamic environment, including various wellness programs and a comprehensive benefits package.