Lead Front Desk & Guest Experience

ViziRecruiter,LLC.; Lake Charles (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical coverage starting on day one

401(k) matching

Annual performance bonus

Job summary

ViziRecruiter, LLC. is seeking a Front Desk Clerk in Lake Charles, Louisiana. The candidate should have a High School Diploma and at least one year of experience in hospitality. Responsibilities include managing guest check-ins, handling reservations, and providing excellent customer service. Strong communication and organizational skills are essential along with the ability to work a flexible schedule, including nights and weekends. A positive attitude and teamwork orientation are vital for this role.

Qualifications

• Minimum one year of hospitality or Front Desk experience required.
• Complete working knowledge of Front Desk Clerk's duties required.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Responsible for check-in and check-out of guests.
• Handles complex guest service situations.
• Ensures positive and informative guest contact.

Skills

Excellent written and verbal communication skills

Customer service and interpersonal skills

Strong computer skills with Microsoft Office

Leadership and organizational skills

Basic math and money handling skills

Education

High School Diploma or equivalent

Job description

ViziRecruiter, LLC. is seeking a Front Desk Clerk in Lake Charles, Louisiana. The candidate should have a High School Diploma and at least one year of experience in hospitality. Responsibilities include managing guest check-ins, handling reservations, and providing excellent customer service. Strong communication and organizational skills are essential along with the ability to work a flexible schedule, including nights and weekends. A positive attitude and teamwork orientation are vital for this role.