Front Desk Guest Services Pro — Growth & Perks

Lafrance Hospitality; Marion (MA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

DailyPay - Get Paid Any Day

401K Matching

Brand Wide Travel Discounts

Company Wide Travel Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Extensive room for growth

Paid training

Job summary

TownePlace Suites by Marriott in Wareham, MA, part of Lafrance Hospitality, is looking for a Full-Time Guest Services Representative - Front Desk Attendant. This role involves checking guests in and out, answering phones, and addressing guest needs, all while maintaining a professional demeanor.

Previous customer service experience is essential, while hotel experience is preferred. This position offers benefits like daily pay, 401K matching, travel discounts, and significant opportunity for growth within the company.

Qualifications

• Customer service experience required.
• Hotel experience is a plus but NOT required.
• Strong attention to detail and reliability is crucial.

Responsibilities

• Maintain a professional demeanor while interacting with guests.
• Check guests in and out, ensuring proper payment.
• Effectively address and resolve guest problems.

Skills

Customer service experience

Attention to detail

Reliability

Job description

TownePlace Suites by Marriott in Wareham, MA, part of Lafrance Hospitality, is looking for a Full-Time Guest Services Representative - Front Desk Attendant. This role involves checking guests in and out, answering phones, and addressing guest needs, all while maintaining a professional demeanor.

Previous customer service experience is essential, while hotel experience is preferred. This position offers benefits like daily pay, 401K matching, travel discounts, and significant opportunity for growth within the company.