Evening Front Desk Experience Lead — Guest Growth

Lafrance Hospitality; Wareham (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

DailyPay

401K Matching

Travel Discounts

Referral Bonus

Retention Bonus

Annual Reviews

Growth Opportunities

Paid Training

Job summary

TownePlace Suites by Marriott in Wareham, MA is seeking a Front Desk Attendant for a full-time, on-site role. You will check guests in/out, handle payments, answer calls, and address guest needs with a welcoming, professional approach. Weekend availability is required, and there are opportunities for growth and team discounts.

Pay ranges from $16 to $18 per hour, with 3PM–11PM shifts. Benefits include DailyPay, training, and company-wide travel discounts.

Qualifications

• Customer service experience is required.
• Hospitality experience is a plus but not required.
• Weekend availability is required.

Responsibilities

• Check guests in and out, handle payments, note special requests.
• Answer the phone professionally and assist guests.
• Follow procedures for posting charges and balancing accounts.
• Resolve guest issues to improve satisfaction.
• Maintain a warm, professional demeanor and adhere to hotel policies.

Skills

Customer Service

Weekend availability

Job description

TownePlace Suites by Marriott in Wareham, MA is seeking a Front Desk Attendant for a full-time, on-site role. You will check guests in/out, handle payments, answer calls, and address guest needs with a welcoming, professional approach. Weekend availability is required, and there are opportunities for growth and team discounts.

Pay ranges from $16 to $18 per hour, with 3PM–11PM shifts. Benefits include DailyPay, training, and company-wide travel discounts.