Front Desk Attendant - TownePlace Suites by Marriott, Wareham, MA

Lafrance Hospitality; Wareham (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

DailyPay

401K Matching

Travel Discounts

Referral Bonus

Retention Bonus

Annual Reviews

Growth Opportunities

Paid Training

Job summary

TownePlace Suites by Marriott in Wareham, MA is seeking a Front Desk Attendant for a full-time, on-site role. You will check guests in/out, handle payments, answer calls, and address guest needs with a welcoming, professional approach. Weekend availability is required, and there are opportunities for growth and team discounts.

Pay ranges from $16 to $18 per hour, with 3PM–11PM shifts. Benefits include DailyPay, training, and company-wide travel discounts.

Qualifications

• Customer service experience is required.
• Hospitality experience is a plus but not required.
• Weekend availability is required.

Responsibilities

• Check guests in and out, handle payments, note special requests.
• Answer the phone professionally and assist guests.
• Follow procedures for posting charges and balancing accounts.
• Resolve guest issues to improve satisfaction.
• Maintain a warm, professional demeanor and adhere to hotel policies.

Skills

Customer Service

Weekend availability

Job description

TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for both Full-Time Front Desk Attendant.

We want you to join our team at the TownePlace Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Take advantage of our remarkableDailyPayfeature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding$500.

Pay: $16 - $18 Per Hour

Shifts: 3PM- 11PM shifts, Must have weekend availability

Job: Front Desk Agent FULL TIME

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

• Customer Service Experience
• Hotel Experience is a plus but NOT required
• Attention to detail
• Reliability

• DailyPay - Get Paid Any Day !
• 401K Matching
• Brand Wide Travel Discounts
• Company Wide Travel Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training