Front Desk & Guest Services Pro

Ironworks Hotel-Beloit; Beloit (WI); Vor Ort; USD 18.000 - 25.000; Vollzeit

Benefits dieser Stelle

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Zusammenfassung

Geronimo Hospitality Group is seeking a Guest Services Representative for Ironworks Hotel Beloit. You will assist guests in the lobby or reception, process arrivals/departures, handle requests, and coordinate with other departments to ensure memorable stays.

The position requires irregular hours including late nights, weekends and holidays. U.S. Work Authorization is required. Join a team that values hard work, exceptional service, and equal opportunity employment.

Qualifikationen

• High school diploma or equivalent.
• Excellent communication skills and a professional attitude.
• Effective conflict management and decision making abilities.
• Ability to use a variety of computer applications.

Aufgaben

• Provide guest services in lobby or reception areas and assist guests throughout their stay.
• Handle arrivals/departures, payments, room assignments and guest requests.
• Collaborate with other departments to ensure a memorable guest experience.

Kenntnisse

Customer service

Communication skills

Conflict management

Decision making

Computer applications

Ausbildung

High school diploma or equivalent

Tools

Computer applications

Jobbeschreibung

Geronimo Hospitality Group is seeking a Guest Services Representative for Ironworks Hotel Beloit. You will assist guests in the lobby or reception, process arrivals/departures, handle requests, and coordinate with other departments to ensure memorable stays.

The position requires irregular hours including late nights, weekends and holidays. U.S. Work Authorization is required. Join a team that values hard work, exceptional service, and equal opportunity employment.